Health

Published on December 21st, 2016 | by Millennium Magazine Staff

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Lexington Medical Center Earns Prestigious Awards for Patient Satisfaction

Pictured: Members of Lexington Medical Center Irmo’s Outpatient Surgery department in the operating room.

West Columbia, S.C. – Lexington Medical Center Irmo’s Ambulatory Surgery department is one of the highest rated health care facilities in the nation for patient experience, according to Press Ganey, a national organization that tracks and ranks the delivery of health care across the country through patient surveys. With its high ratings, Lexington Medical Center Irmo Ambulatory Surgery has earned the prestigious 2016 Guardian of Excellence Award and Pinnacle of Excellence Award for patient experience from Press Ganey for its outstanding care.

The Guardian of Excellence Award is for health care organizations that reach the 95th percentile for overall patient experience for each quarter of the year.

The Pinnacle of Excellence Award goes to the top three performing organizations in the nation for overall patient experience in at least the 95th percentile for three years running.

“The employees at Lexington Medical Center Irmo are always striving to provide the most extraordinary care to our patients,” said Susan Horton, director of Guest Services. “They are honored each year for their accomplishments.”

For more than 30 years, Press Ganey has partnered with more than 10,000 health care facilities across the nation to measure and improve patient experience. Press Ganey uses patient surveys to assess the quality of services at hospitals across the United States.

Lexington Medical Center Irmo is an outpatient hospital has been serving the people of the Irmo community for approximately 30 years. Its Ambulatory Surgery department performs more than 150 surgeries there each month.

About Lexington Medical Center

Lexington Medical Center, in West Columbia, S.C., anchors a health care network that includes six community medical centers throughout Lexington County and employs a staff of 6,000 health care professionals. The network also includes comprehensive cardiovascular and oncology care affiliated with Duke Medicine, an occupational health center, the largest skilled nursing facility in the Carolinas and 58 physician practices. At its heart is the 428-bed state-of-the-art Lexington Medical Center, with a reputation for the highest quality care. Lexington Medical Center has won “Best Hospital” by readers of The State for 13 years, “Best Hospital” by readers of the Free Times, “Best Place to Have a Baby” by readers of Palmetto Parent and The State, the “Consumer Choice Award” from the National Research Corporation and the prestigious “Beacon of Excellence Award” from Press Ganey for outstanding patient satisfaction. Visit LexMed.com

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